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New Higher Ed Workforce Technology Report Available

By Marcia Silva posted 05-26-2021 10:22:16 AM

  



We’re excited to share a new report, “Modernization, Development & DEI: The Future Role of Workforce Technology in Higher Education,” published in partnership with NEOED. The report is based on the findings from our first workforce technology survey conducted in March, which aimed to better understand the needs of our member institutions.

The report found that with the end of the pandemic in sight, educational institutions are looking to take the opportunity to disrupt the status quo of recruitment, onboarding, and workforce development.

Here are some report highlights:

  • Despite early fears about slashed budgets, 81% of respondents expected to hire at the same rate or even higher for the upcoming year, further demonstrating a need to rapidly scale processes by leaning on technology. 75% of respondents said their upcoming investments in technology would focus on modernizing long-standing, outdated processes that hinder their ability to be agile when it comes to supporting a workforce. 
  • Among the biggest concerns for respondents were attracting and retaining diverse talent, streamlining the onboarding process by going partially or completely virtual, supporting a combination of on-site and remote employees, and ramping up upskilling and training in anticipation of a wave of retiring baby boomers that will depart with institutional knowledge. 
  • The survey asked respondents to weigh in on their institutions’ overall digital maturity and how well their systems worked with one another. 50% of those surveyed said they were currently using a combination of software and paper or manual processes, and 45% stated that their HR software did not meet the needs of both HR and Academic Affairs. Elsewhere, only 12% of respondents felt that their campus’ current candidate screening process was extremely effective. One in ten said that better access to data and analytics in recruiting and the employee lifecycle was a dire need.


HERC members can download the report from the HERConnect library.

 


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